XT1922-7 Unlock Done but Still Locked!!!

Hi Team, some news for this model XT1922-7, I'm trying with QCOM and BPTOOLS, same result, unlock done but still locked.




--------- 2019-06-14 16:32:56 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Qualcomm HS-USB Diagnostics 9092 (COM3), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 24/03/2016, USB\VID_05C6&PID_9092&REV_0318&MI_00
Phone model: Moto G6 Play (BoostMobile)
Firmware: MPSS.TA.2.3.c11.1-00011-8940_GENW3K_PACK-1.169163.0.169826.2
Date: Sep 18 2018 04:27:13, Sep 17 2018 04:00:00, 8940.gen
Software IMEI: 990011*********
Bluetooth address: 000000000000
Security area saved to "D:\Archivos de Programa\GsmServer\SigmaKey\security backup\0179206747\990011*********.skb"
Unlocking phone.....Done
Restarting phone....PLEASE RESTART PHONE MANUALLY!
Done

--------- 2019-06-14 18:21:35 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Motorola QC Diag Port (COM7), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 28/02/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto G6 Play (BoostMobile)
Missing response from phone

--------- 2019-06-14 18:22:01 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Motorola QC Diag Port (COM8), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 28/02/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto G6 Play (BoostMobile)
Firmware: MPSS.TA.2.3.c11.1-00011-8940_GENW3K_PACK-1.169163.0.169826.2
Date: Sep 18 2018 04:27:13, Sep 17 2018 04:00:00, 8940.gen
Software IMEI: 990011*********
Bluetooth address: 000000000000
Security area saved to "D:\Archivos de Programa\GsmServer\SigmaKey\security backup\0179206747\990011********* (0).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done



This is the security backup:


XT1922-7




regards!!!