error in imei repair dua-l22

hi need help in repairing imei dua-l22

Firmware: "DUA-L22-user 8.1.0 HONORDUA-L22 1.0.0.145(C432) release-keys"
Software IMEI1: 868664041508536
Software IMEI2: 868664043008535
Reading data...File I/O operation failed


i change location backup and scurity change pc
bu allways eroor