new version no work redmi 6 pro - SOLVED

Chimera Mobile Phone Utility version: 21.68.1040 @ 2019-07-09
Printing phone history

Remove FRP lock
9/7/2019
10:14:52
p.
m.

Remove FRP lock
9/7/2019
10:13:57
p.
m.

Update Firmware
9/7/2019
9:38:01
p.
m.

Update Firmware
9/7/2019
9:28:41
p.
m.

Update Firmware
9/7/2019
9:11:16
p.
m.

Delete FRP partition
Preparing Qualcomm programmer
Gathering device info
Failed to retrieve device info
Finished at local time: [07.09.19 16:19:35]
WorkID: 65638799

two devices and same!! Failed to retrieve device info