Unlock failed with Payment Services on USA Cricket J337az [Answered]

Hi there, I have problem with this J337AZ unlock. the log says unlock done, but still locked. I sent email to sale @z3x-team.com 2 days ago but no reply.

Operation: Unlock
Selected model: SM-J337AZ
Software version: 36.8

Checking Login and Password... OK
Ballance: 9 crd.
You have 9 credit(s) left. This operation takes 8 credits.Continue? No
Operation: Unlock
Selected model: SM-J337AZ
Software version: 36.8

Checking Login and Password... OK
Ballance: 9 crd.
You have 9 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J337AZ
Android version: 8.0.0
PDA version: J337AZTUU5ASB2
CSC version: J337AZAIO5ASB2
Phone version: J337AZTUU5ASB2
Product code: SM2J337AZKZAIO
CSC country code: USA
CSC sales code: AIO
Phone SN: RF8M129JJ7J
IMEI: 352147100817033
HW version: REV0.7
RF cal date: 20190122
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: READY
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Unlocking... OK
Unlock done