g965u u5 sprint unlock error

g965u sprint unlock problem
HIDSw Version: G965USQU5CSF3/G965UOYN5CSF3/G965USQU5ASE1/G965USQU5CSF3
Board Platform: SDM845
Modem Platform: SDM845
Serial Number: RF8K32S3Y7W
Imei: 356420094
Unique Number: 988A98444732524D4730
Connections: AT,MTP
Battery Status: 3.87V (37%)
Network Type: CDMA
SIM Status: CARD_IO_ERROR
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-06-01
Data Encryption State: encrypted
Unlocking...
Checking modem.
Unable to unlock.
Finished at local time: [08.23.19 21:45:17]
WorkID: 70728755