HWV32 cannot unlock cannot connect server?

hi?

SigmaKey v.2.33.04 build 02
318780029 Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-08-04 14:56:35 ---------
SigmaKey 2.33.04b2 HiSi: Direct unlock
Connecting....
Android Adapter PCUI (COM1845), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_22
Firmware: System 8.0.0.046(0C6A), Date: Mon Jun 4 19:37:59 CST 2018, Provider: kddiau/jp
Boot Version: System 8.0.0.046(0C6A)_BOOT, FastBoot Version: Chipset-dallas8.0.0.001(02Q4)_FASTBOOT
Recovery Version: (unknow), System Version: System 8.0.0.046(0C6A)
Removing firmware protection...Unable to connect to the server. Please check your network.
Removing firmware protection...^ Android Composite ADB Interface
Preparing...Please ROOT the phone first!
--------- 2019-08-04 14:57:39 ---------
SigmaKey 2.33.04b2 HiSi: Direct unlock
Connecting...Error writing to serial port
--------- 2019-08-04 14:57:51 ---------
SigmaKey 2.33.04b2 HiSi: Direct unlock
Connecting...Reboot phone and try again
--------- 2019-08-04 14:58:26 ---------
SigmaKey 2.33.04b2 HiSi: Direct unlock
Connecting....
Android Adapter PCUI (COM1845), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_22
Firmware: System 8.0.0.046(0C6A), Date: Mon Jun 4 19:37:59 CST 2018, Provider: kddiau/jp
Boot Version: System 8.0.0.046(0C6A)_BOOT, FastBoot Version: Chipset-dallas8.0.0.001(02Q4)_FASTBOOT
Recovery Version: (unknow), System Version: System 8.0.0.046(0C6A)
Removing firmware protection...Unable to connect to the server. Please check your network.
Removing firmware protection...^ Android Composite ADB Interface
Preparing...Please ROOT the phone first!