server is down and Sigma team is sleeping last 3 days

SigmaKey v.2.33.04 build 02
470965553 Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-08-05 10:37:42 ---------
SigmaKey 2.33.04b2 MTK: Repair IMEI (Huawei DRA-###)
Removing firmware protection...Failed




last 3 days same problem please fix it