i am facing modem not supported error. please help if any one solved this problem
Operation: Write CERT
Selected model: SM-G965F
Software version: 37.0
Waiting ADB device... OK
Reading phone info...
Model: SM-G965F
Android version: 9
PDA version: G965FXXU6CSG8
CSC version: G965FOXM6CSG5
Phone version: G965FXXU6CSG4
Product code: SM-G965FZBATNZ
CSC country code: New Zealand
CSC sales code: TNZ
Phone SN: RF8K20KMDMT
IMEI: 352402092760141
HW version: MP 0.900
RF cal date: 20180207
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2019-07-01
Boot Warranty bit: 1
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
KNOX WARRANTY VOID is 0x1. Phone is not supported
Done with Samsung Tool PRO v.37.0
Operation: Write CERT
Selected model: SM-G965F
Software version: 37.0
Waiting ADB device... OK
Reading phone info...
Model: SM-G965F
Android version: 9
PDA version: G965FXXU6CSG8
CSC version: G965FOXM6CSG5
Phone version: G965FXXU6CSG4
Product code: SM-G965FZBATNZ
CSC country code: New Zealand
CSC sales code: TNZ
Phone SN: RF8K20KMDMT
IMEI: 352402092760141
HW version: MP 0.900
RF cal date: 20180207
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2019-07-01
Boot Warranty bit: 1
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
KNOX WARRANTY VOID is 0x1. Phone is not supported
Done with Samsung Tool PRO v.37.0
