Huawei P10 plus VKY-L09

Hi
Received this phone from customer Update failed!
Software version From Chimera VKY-L09 8.0.0.386 (432)
tried to update software to latest on support VKY-L09 B8.0.0.381
tried 3 times job nos:
744009775
74409938
74413405
Is this phone recoverable?
any help appreciated
Thank you

Steve