lgtool server error

hi,
cannot unlock with credit this lg the server giving error since 2 weeks :
Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 5 credits.Continue? Yes
Check adb server status... OK
Search LG Modem port...
Detected LG Modem port at COM257
Read data from phone...
Check adb server status... OK
Checking adb...
SW Version: X210APM20e
Searching server...
Waiting for server answer... error(1)
Bad response from server
Elapsed: 15 secs. --> (v9.62)

can u resolbe it plz? here it is 2 weeks that i'm trying ro unlock it