Please 10 credit refund

hi supporter i selected wrong model
then canceled and credit cutted
unlocked with another account


[ 6/12/2018 4:48:29 PM ] Checking Login and Password... could not connect to server
[ 6/12/2018 4:48:50 PM ] Checking Login and Password... OK
[ 6/12/2018 4:48:54 PM ] Ballance: 15 crd.
[ 6/12/2018 4:48:56 PM ] You have 15 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 6/12/2018 4:48:57 PM ] Waiting ADB device... OK
[ 6/12/2018 4:48:58 PM ] Reading phone info...
[ 6/12/2018 4:48:58 PM ] Model: SM-G960U
[ 6/12/2018 4:48:58 PM ] Android version: 8.0.0
[ 6/12/2018 4:48:58 PM ] PDA version: G960USQU1ARB7
[ 6/12/2018 4:48:58 PM ] CSC version: G960UOYN1ARB7
[ 6/12/2018 4:48:58 PM ] Phone version: G960USQU1ARB7
[ 6/12/2018 4:48:58 PM ] Product code: SM-G960UZPATMB
[ 6/12/2018 4:48:58 PM ] CSC country code: USA
[ 6/12/2018 4:48:58 PM ] CSC sales code: TMB
[ 6/12/2018 4:48:58 PM ] Phone SN: R28K30BLEEL
[ 6/12/2018 4:48:58 PM ] IMEI: 35**25090445679
[ 6/12/2018 4:48:58 PM ] HW version: REV1.1
[ 6/12/2018 4:48:59 PM ] RF cal date: 2018.03.05
[ 6/12/2018 4:48:59 PM ] Chip name: SDM845
[ 6/12/2018 4:48:59 PM ] Modem board: SDM845
[ 6/12/2018 4:48:59 PM ] Security patch: 2018-02-01
[ 6/12/2018 4:48:59 PM ] Boot Warranty bit: 0
[ 6/12/2018 4:48:59 PM ] Incorrect model selected. This may damage your phone. Continue? Yes
[ 6/12/2018 4:49:03 PM ] Searching Samsung diag port... detected COM68
[ 6/12/2018 4:49:03 PM ] Reading phone info... OK
[ 6/12/2018 4:49:03 PM ] Reading data from phone... OK
[ 6/12/2018 4:49:04 PM ] Searching server... OK
[ 6/12/2018 4:49:08 PM ] Waiting for server answer...
[ 6/12/2018 4:49:10 PM ] Operation aborted
[ 6/12/2018 4:49:10 PM ]
Operation: Unlock
Selected model: SM-G960U
Software version: 32.7

credits cutted

@other account unlocked

Checking Login and Password... OK
Ballance: 50 crd.
You have 50 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G960U
Android version: 8.0.0
PDA version: G960USQU1ARB7
CSC version: G960UOYN1ARB7
Phone version: G960USQU1ARB7
Product code: SM-G960UZPATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: R28K30BLEEL
IMEI: 35**25090445679
HW version: REV1.1
RF cal date: 2018.03.05
Chip name: SDM845
Modem board: SDM845
Security patch: 2018-02-01
Boot Warranty bit: 0
Searching Samsung diag port... detected COM68
Reading phone info... OK
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait...
Start... OK
Initialization... OK
Generate and check client proof... OK
Verify proof by client... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done
Done with Samsung Tool PRO v.32.7