Bb 9930 error

Chimera Mobile Phone Utility version: 17.90.0834 @ 2018-07-01

Printing phone history

SW Change
6/30/2018
8:52:34
AM

SW Change
6/30/2018
8:45:02
AM

SW Change
6/30/2018
7:51:25
AM

SW Change
6/30/2018
7:43:27
AM

Fix Error 507
6/30/2018
7:26:52
AM



[Get info started.]

Bootrom info
Bootrom version: 5.23.0.19
Metrics version: 6.25
Build user: ec_agent
Build date: Jul 7 2011
Build time: 14:31:57
OS ID: none
HWID override: 0

OS info
OS version: 5.0.0.699
Build user: ec_agent
Build date: Aug 8 2013
Build time: 17:03:26

App info
OS version: 7.0.0.1066
Build user: RIM
Build date: Aug 8 2013
Build time: 18:34:10

Device info
Device name: RIM BlackBerry Device
BSN hash: 1efccfce889f1b4bba5d64267ba1a6f1c0e92155
Model number: BlackBerry 9930 Bold Touch
HWID: 0x05001204
PIN: 0x3332ea62
Operator ID: 105(Verizon Wireless)

Flash info
Manufacturer: 0x15
Device Id: 0x8
Product name: M8G2FA
Revision: 1.11.
Manufacturing date: 2011 December
Number of blocks: 0x1aa08
Block size: 0x10000
Page size: 0x1000
Serial number: 0x8c0f0519

Get info done.
Finished at local time: [07.01.18 14:04:08]
WorkID: 40108428


Sir i need help customer brought this phone to me in a condition when u try to check account balance it just call i flashed it n worked for a short time

What could be the problem:confused::confused::confused: