Dongle problem!

HI GSMSERVER TEAM,

PLS help me with my SIGMA KEY after the malfunctioning server still writes

SigmaKey v.2.28.06
Detected GsmServer S-Card products:
S-Card: 865643290 Sigma dongle blank, v 0.00
S-Card: 865643290 Sigma dongle blank, v 0.00
Please ensure your Sigma dongle is connected properly


Thanks

JERRY:confused: