lost credits with z3x

I was doing a release of LG X210MA, release by credit. Does the whole process, but stays in the process (waiting for server asnwer ...) I tried twice and the same error, I did it thinking it was an error of the internet or my pc, restart it even look out unlock by selecting another model, but the same detail remains stuck in the process (waiting for server asnwer ...)


I have video of the error and the records


I would greatly appreciate your response and support. Thank you

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