G965U cant read codes via server

[ 06/01/2019 15:45:56 ] Checking Login and Password... OK
[ 06/01/2019 15:45:57 ] Ballance: 26 crd.
[ 06/01/2019 15:45:59 ] You have 26 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 06/01/2019 15:46:04 ] Waiting ADB device... OK
[ 06/01/2019 15:46:05 ] Reading phone info...
[ 06/01/2019 15:46:05 ] Model: SM-G965U
[ 06/01/2019 15:46:05 ] Android version: 8.0.0
[ 06/01/2019 15:46:05 ] PDA version: G965USQS3BRK2
[ 06/01/2019 15:46:05 ] CSC version: G965UOYN3BRK2
[ 06/01/2019 15:46:05 ] Phone version: G965USQS3BRK2
[ 06/01/2019 15:46:05 ] Product code: SM2G965UZKAATT
[ 06/01/2019 15:46:05 ] CSC country code: USA
[ 06/01/2019 15:46:05 ] CSC sales code: ATT
[ 06/01/2019 15:46:05 ] Phone SN: RF8K82FZ3AN
[ 06/01/2019 15:46:05 ] IMEI: 359929090122489
[ 06/01/2019 15:46:05 ] HW version: REV1.1
[ 06/01/2019 15:46:05 ] RF cal date: 2018.08.22
[ 06/01/2019 15:46:05 ] Chip name: SDM845
[ 06/01/2019 15:46:05 ] Modem board: SDM845
[ 06/01/2019 15:46:05 ] Security patch: 2018-12-01
[ 06/01/2019 15:46:05 ] Boot Warranty bit: 0
[ 06/01/2019 15:46:05 ] SIM State: ABSENT
[ 06/01/2019 15:46:07 ] Searching Samsung diag port... not found
[ 06/01/2019 15:46:12 ] Waiting for device to become ready... OK
[ 06/01/2019 15:46:16 ] Initialization zTool... OK
[ 06/01/2019 15:46:17 ] Running zTool, please wait... OK
[ 06/01/2019 15:46:24 ] Reading data from phone... OK
[ 06/01/2019 15:46:31 ] Searching Ramdump interface... COM167 detected
[ 06/01/2019 15:47:57 ] Reading data from phone... OK
[ 06/01/2019 15:48:02 ] Calculating...

freez on calculating for 1 hour

any ideas?