Samsung Galaxy J4+ SM-J415F EMERGENCY CALL NOT WORK

HI
GOT THIS PHONE FROM CUSTOMER
HE SAID NO NETWORK COVERAGE
I PUT 2 SIM CARD FROM DIFFERENT PROVIDER
ALL OK
CALL
DATA INTERNET
IMEI NUMBER
IMEI CERT PASS

BUT ONE STRANGE THING
EMERGENCY CALL NOT WORK

HERE IS LOG

Chimera Mobile Phone Utility version: 20.06.1028 @ ٢٠١٩
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Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J415F
Sales Code: MID
Country Code: Iraq
Timezone: Asia/Baghdad
Android Version: 8.1.0 [M1AJQ] [SDK 27]
Build Date: Mon Jan 21 20:24:38 KST 2019
PDA Version: J415FXXU1ASA4 [january 2019, rev4]
Phone Version: J415FXXU1ASA1 [january 2019, rev1]
CSC Version: J415FOJM1ASA4 [january 2019, rev4]
Product Code: MID
HIDSw Version: J415FXXU1ASA4/J415FOJM1ASA4/J415FXXU1ASA1/J415FXXU1ASA4
Board Platform: MSM8937
Modem Platform: MSM8917
Serial Number: RZ8M10B9GTX
Imei: 353414102199854
Unique Number: CQX007B099ADAC5
Connections: AT,MTP
Battery Status: 4.01V (70%)
Network Type: GSM
SIM Status: ABSENT,READY
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-01-01
Data Encryption State: encrypted
Successfully finished.
Finished at local time: [٠٢.١٣.١٩ ١٠:٠٦:٣٨]
WorkID: 52436134