A305f read code not working

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A305F
Android version: 9
PDA version: A305FDDU1ASD5
CSC version: A305FOJM1ASD5
Phone version: A305FXXU1ASD5
Product code: SM-A305FZWFKSA
CSC country code: KSA
CSC sales code: KSA
Phone SN: R58M475214M
IMEI: 3569xxxxxxxxxxxx
HW version: MP 0.200
RF cal date: 20190426
Chip name: EXYNOS7904
Modem board: SHANNON327
Security patch: 2019-04-01
Boot Warranty bit: 0
SIM State: ABSENT,REGIONAL_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Freeze code: 25916270
NET lock: 49696258
SUB lock: 00000000
SP lock: 00000000
CP lock: 00000000
SIM lock: 00000000
For check lock status: *#7465625#

Done with Samsung Tool PRO v.36.1

phone responds:
"network unlock request unsuccessful"

what could be the problem? :confused: