Consumed credits and no cell unlocking [Answered]

I have problems with the unblocking of a j260t1, z3x consumed my credits in 2 times and my cell phone is still blocked, here is the log of operations Operation: Unlock
Selected model: SM-J260T1
Software version: 36.8

Checking Login and Password... Listo
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-J260T1
Android version: 8.1.0
PDA version: J260T1UVU1ASA3
CSC version: J260T1TMK1ASA3
Versión del telefono: J260T1UVU1ASA3
Código del Producto: SM2J260TZKATMK
Código de país CSC: USA
Código de Venta CSC: TMK
Phone SN: R28M10RPXDX
IMEI: 352475105938607
HW version: REV1.0
RF cal date: 20190110
Chip name: EXYNOS7570
Módem: SHANNON305
Security patch: 2019-01-01
Boot Warranty bit: 0
SIM State: READY
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Checking server answer... Listo
Executing... Listo
Lectura de datos desde el teléfono ... Listo
Calculando... Listo
Buscando servidor... Listo
Waiting for server answer... Listo
Waiting ADB device... tiempo de espera finalizado
Teléfono no encontrado

Operation: Unlock
Selected model: SM-J260T1
Software version: 36.8

Checking Login and Password... Listo
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Unlock
Selected model: SM-J260T1
Software version: 36.8

Checking Login and Password... Listo
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? Si
Waiting ADB device... tiempo de espera finalizado
Teléfono no encontrado

Operation: Unlock
Selected model: SM-J260T1
Software version: 36.8

Checking Login and Password... Listo
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-J260T1
Android version: 8.1.0
PDA version: J260T1UVU1ASA3
CSC version: J260T1TMK1ASA3
Versión del telefono: J260T1UVU1ASA3
Código del Producto: SM2J260TZKATMK
Código de país CSC: USA
Código de Venta CSC: TMK
Phone SN: R28M10RPXDX
IMEI: 352475105938607
HW version: REV1.0
RF cal date: 20190110
Chip name: EXYNOS7570
Módem: SHANNON305
Security patch: 2019-01-01
Boot Warranty bit: 0
SIM State: SIM_SERVICE_PROVIDER_LOCKED
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Checking server answer... Listo
Executing... Listo
Lectura de datos desde el teléfono ... Listo
Calculando... Listo
Buscando servidor... Listo
Waiting for server answer... Listo
Waiting ADB device... tiempo de espera finalizado
Teléfono no encontrado