my clip have problem and not work

hi
my xtc 2 clip have problem
when s-off or write super cid my clip have error
this error:

(bootloader) [JAVACARD_ERR] get Decrease Renew Cycle fail, SW= 6986
(bootloader) writesecureflag: Permission denied, value 8
OKAY

i sent pm to some support and not solved this
pleas help me