I would like you guys to help me out, we got charged twice on friday for the same cellphone unlock, the account they were charged from is
zsc_xy6xNQYQ.
the phone is unlocked already, but we would like a refund for the first 5 credits that were used
here is a log showing the ammount of credits we had and how we tried to do it again but it charged us again.
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS4ASB2
CSC version: J737T1TMK4ASB2
Phone version: J737T1UVS4ASB2
Product code: SM2J737TZSATMK
CSC country code: USA
CSC sales code: TMK
Phone SN: R58M50D919P
IMEI: 355865105156365
HW version: REV1.0
RF cal date: 20190501
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Info
Selected model: SM-J737T1
Software version: 37.0
Searching Samsung modem...
Operation aborted
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS4ASB2
CSC version: J737T1TMK4ASB2
Phone version: J737T1UVS4ASB2
Product code: SM2J737TZSATMK
CSC country code: USA
CSC sales code: TMK
Phone SN: R58M50D919P
IMEI: 355865105156365
HW version: REV1.0
RF cal date: 20190501
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done
zsc_xy6xNQYQ.
the phone is unlocked already, but we would like a refund for the first 5 credits that were used
here is a log showing the ammount of credits we had and how we tried to do it again but it charged us again.
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS4ASB2
CSC version: J737T1TMK4ASB2
Phone version: J737T1UVS4ASB2
Product code: SM2J737TZSATMK
CSC country code: USA
CSC sales code: TMK
Phone SN: R58M50D919P
IMEI: 355865105156365
HW version: REV1.0
RF cal date: 20190501
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Info
Selected model: SM-J737T1
Software version: 37.0
Searching Samsung modem...
Operation aborted
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Unlock
Selected model: SM-J737T1
Software version: 37.0
Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS4ASB2
CSC version: J737T1TMK4ASB2
Phone version: J737T1UVS4ASB2
Product code: SM2J737TZSATMK
CSC country code: USA
CSC sales code: TMK
Phone SN: R58M50D919P
IMEI: 355865105156365
HW version: REV1.0
RF cal date: 20190501
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done
