S10 plus not unlock [Answered]

Z3X can or can not unlock S10 plus ?
Operation: Read Codes via Server
Selected model: SM-G975F
Software version: 37.0
Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU2ASF3
CSC version: G975FOBE2ASF2
Phone version: G975FXXU2ASF3
Product code: SM-G975FZWDEVR
CSC country code: UK
CSC sales code: EVR
Phone SN: R58M44ZF1ZL
IMEI: 356261109789030
HW version: MP 0.700
RF cal date: 20190418
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible
Done with Samsung Tool PRO v.37.0

....any advice ?...thanks in advance for your understanding !