Sigma dongle blank, v 0.55

SigmaKey v.2.31.00 build 01
Detected GsmServer S-Card products:
2F020D01E449
S-Card: 837997064 Sigma dongle blank, v 0.55
S-Card: 837997064 Sigma dongle blank, v 0.55
Please ensure your Sigma dongle is connected properly

can help me dear team sigma?

https://drive.google.com/file/d/1Xe_...ew?usp=sharing

here all logs files

- kind regards
xcx